Tuesday, July 16, 2013

Campus Scooters to the rescue

I was told that my Emad Electric Skateboard 600w would absolutely get a range of 7 - 10 miles. But after meticulously logging every ride I had on the board, I found I couldn't even get 4 miles. Then the whole thing broke. I returned it to where I bought it. Campus Scooters.

The staff at Campus Scooters were wonderful. Best service I've ever had. They returned the board, at no cost to me. But when I received it a few weeks later, the battery wouldn't charge. I returned the board again. This time, a new board was mailed to me from Emad in Orlando.

We had a bit of a rainy spell in which I couldn't use the board. But now that I've had a chance to ride again, I'm a bit sad. Now, instead of getting almost 4 miles, I get less than 3!

I live exactly 3 miles away from where I work. I bought this board thinking I could take it to work, and back without a charge. Now, after having my faulty board repaired, I can't even make it that far. Never has this board done even half of what it says it can do on the box.

I'm in the process of talking to the owner at Emad, but if my history of doing business with him is any indication, I think he'll be dodging my calls, and giving me lines.

In the meantime, I still have to drive or ride the bus to work. But the parking lot is so far, at least I can use the board from there.

Kudos to the staff at Campus Scooters. They stood by me and gave me great support. The whole ordeal led to them no longer selling Emad skateboards. They have removed all affiliation with Emad from their web page as well.

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